Overview
Trima Accel Automated Blood Collection System Reveos Automated Blood Processing System Welders & Sealers Reliable, sterile connections using cost-effective tubing welders and sealers Whole Blood Bag Systems Whole blood collection, component processing and storage Mirasol Pathogen Reduction Technology (PRT) System
See all
TOMEs Terumo Operational Medical Equipment Software Trima KPI Dashboard Data visualization and KPIs Cadence Data Collection System Veda Solutions Service | Analytics | Consulting Vista Information System
See all
Overview
Spectra Optia Apheresis System Red Blood Cell Exchange Therapeutic Apheresis Red Blood Cell Exchange Cell Collections Comprehensive cell collection solutions Vascular Access Your resource for optimizing vascular access for each and every patient Sickle Cell Disease Transfusion Therapy for Sickle Cell Disease
See all
Cell Collection Services Spectra Optia Cell Collection Services Veda Solutions Service | Analytics | Consulting
See all
Overview
Quantum Flex Cell Expansion System FINIA Fill and Finish System Welders & Sealers Reliable, sterile connections using cost-effective tubing welders and sealers
See all
Cell Collection Services Comprehensive cell collection solutions Veda Solutions Service | Analytics | Consulting
See all
Overview
Welders & Sealers Reliable, sterile connections using cost-effective tubing welders and sealers Accessories for Blood Centers Collection, processing and storage needs.
See all
Veda Solutions Service | Analytics | Consulting Contract Manufacturing Innovation and quality in contract manufacturing
See all
Overview
Product Security Product Certificates Safety Data Sheets Technical Documents Patents Terms and Conditions Trademarks
See all
Contact Product Support
See all
Overview
Collaborations and Alliances
See all
Contact Us Medical information request
See all
Overview
eLearning Successions Operator Training Live From Lakewood Technician Training Classes
See all
On-Demand Webinars and Videos Request education and training Request technician training
See all
Overview
Collaborations and Alliances Research and Grant Opportunities Patient Stories Sustainability Drop of Hope
See all
Executive Leadership Compliance Environment, Health, and Safety Policy Non-DEHP Commitment Terumo Integrity Hotline Ethylene Oxide and Sterilization in Healthcare
See all
Overview
Our Culture Our values are the heart of our culture Total Rewards Benefits, compensation, and other rewards Diversity and Belonging Committed to a work environment that welcomes differences and unique viewpoints
See all
Overview
Noteworthy Mentions Noteable news publications and mentions Insights Thought leadership articles News Releases Latest news and updates Media Resources Access media resources
See all
Terumo Global
Terumo Global
Global Blood Solutions

To maintain the highest level of blood safety while keeping costs down, our technologies and software can be implemented and integrated at each step along your supply chain from collection and processing to pathogen reduction and storage.

Learn more
Products
See all
Software & Services
See all
Therapeutic Apheresis

As a global leader in therapeutic apheresis and cell collections, Terumo Blood and Cell Technologies is dedicated to advancing apheresis to help provide more treatment options for the patients you serve.

Learn more
Products, Indications & Protocols
See all
Software & Services
See all
Cell Therapy Technologies

The field of cell therapy is a fast-moving, ever-changing landscape. We take pride in leading the way with comprehensive manufacturing strategies, customized solutions, and performance-focused products, all backed with the expertise and support to help guide your success.

Learn more
Products
See all
Software & Services
See all
Additional Products & Services

Additional offerings from Terumo Blood and Cell Technologies.

Learn more
Products
Software & Services
Product Support

View a variety of helpful links and resources related to our products, including access to the support portal

Learn more
Resources
Inquires
Contact Us

Get in touch with our product support team

Learn more
Work With Us
Inquiries
Training

Explore our variety of online and in-person learning opportunities

Learn more
Training & Classes
Resources
About Us

Read about how we are unlocking the potential of blood- and cell-based therapies, and explore additional resources about our company

Learn more
Our Impact
Our Commitment
Careers

Explore exciting global career opportunities at Terumo Blood and Cell Technologies

Learn more
Work With Us
News & Insights

Stay up-to-date with news, insights, and more

Learn more
News & Events
Location preference

Enter your country so we can show you products that are available for you.

  • Afghanistan   (AF)   |   English
  • Albania   (ALB)   |   English
  • Algeria   (DZ)   |   English
  • Argentina   (AR)   |   English
  • Armenia   (AM)   |   English
  • Australia   (AU)   |   English
  • Austria   (AT)   |   English
  • Azerbaijan   (AZ)   |   English
  • Bahamas   (BS)   |   English
  • Bahrain   (BH)   |   English
  • Bangladesh   (BD)   |   English
  • Barbados   (BB)   |   English
  • Belarus   (BY)   |   English
  • Belgium   (BE)   |   English
  • Belize   (BZ)   |   English
  • Benin   (BJ)   |   English
  • Benin   (GH)   |   English
  • Bhutan   (BT)   |   English
  • Bolivia   (BO)   |   English
  • Bosnia Herzegovina   (BA)   |   English
  • Brazil   (BR)   |   English
  • Brunei   (BN)   |   English
  • Bulgaria   (BG)   |    English
  • Cambodia   (KH)   |   English
  • Canada   (CA)   |   English
  • Chile   (CL)   |   English
  • China   (CN)   |   中文
  • Columbia   (COL)   |   English
  • Costa Rica   (CR)   |   English
  • Cote d'ivoire   (CI)   |   English
  • Croatia   (HR)   |   English
  • Cuba   (CU)   |   English
  • Cyprus   (CY)   |   English
  • Czech Republic   (CZ)   |   English
  • Denmark   (DK)   |   English
  • Dominican Republic   (DO)   |   English
  • Ecuador   (EC)   |   English
  • Egypt   (EG)   |   English
  • El Salvador   (SV)   |   English
  • Eritrea   (ERI)   |   English
  • Estonia   (EE)   |   English
  • Ethiopia   (ET)   |   English
  • Fiji   (FJ)   |   English
  • Finland   (FI)   |   English
  • France   (FR)   |   English
  • French Guiana   (GF)   |   English
  • Georgia   (GE)   |   English
  • Germany   (DE)   |   English
  • Global   |   English
  • Greece   (GR)   |   English
  • Guatemala   (GT)   |   English
  • Haiti   (HT)   |   English
  • Honduras   (HN)   |   English
  • Hong Kong SAR, China   (HK)   |    中国人
  • Hungary   (HU)   |   English
  • Iceland   (IS)   |   English
  • India   (IN)   |   English
  • Indonesia   (ID)   |   English
  • Iran   (IR)   |   English
  • Iraq   (IQ)   |   English
  • Ireland   (IE)   |   English
  • Israel   (IL)   |   English
  • Italy   (IT)   |   English
  • Jamaica   (JM)   |   English
  • Japan   (JP)   |   日本語
  • Jordan   (JO)   |   English
  • Kazakhstan   (KZ)   |   English
  • Kenya   (KE)   |   English
  • Kuwait   (KW)   |   English
  • Kyrgyzstan   (KG)   |   English
  • Laos   (LA)   |   English
  • Latvia   (LV)   |   English
  • Lebanon   (LB)   |   English
  • Liberia   (LR)   |   English
  • Libya   (LY)   |   English
  • Liechtenstein   (LI)   |   English
  • Lithuania   (LT)   |   English
  • Luxembourg   (LU)   |   English
  • Macedonia   (MK)   |   English
  • Malaysia   (MY)   |   English
  • Maldives   (MV)   |   English
  • Malta   (MT)   |   English
  • Mauritius   (MU)   |   English
  • Mexico   (MX)   |   English
  • Moldova   (MD)   |   English
  • Mongolia   (MN)   |   English
  • Montenegro   (ME)   |   English
  • Morocco   (MAR)   |   English
  • Mozambique   (MZ)   |   English
  • Myanmar   (MM)   |   English
  • Namibia   (NA)   |   English
  • Nepal   (NP)   |   English
  • Netherlands   (NL)   |   English
  • Netherlands Antilles   (AN)   |   English
  • New Caledonia   (NC)   |   English
  • New Zealand   (NZ)   |   English
  • Nicaragua   (NIC)   |   English
  • Nigeria   (NG)   |   English
  • Norway   (NO)   |   English
  • Oman   (OM)   |   English
  • Pakistan   (PK)   |   English
  • Palestine   (PS)   |   English
  • Panama   (PA)   |   English
  • Papua New Guinea   (PG)   |   English
  • Paraguay   (PY)   |   English
  • Peru   (PE)   |   English
  • Philippines   (PH)   |   English
  • Poland   (PL)   |   English
  • Portugal   (PT)   |   English
  • Puerto Rico   (PR)   |   English
  • Qatar   (QA)   |   English
  • Romania   (RO)   |   English
  • Russia   (RU)   |   English
  • Saudia Arabia   (SA)   |   English
  • Senegal   (SN)   |   English
  • Serbia   (RS)   |   English
  • Seychelles   (SC)   |   English
  • Singapore   (SG)   |   English
  • Slovakia   (SK)   |   English
  • Slovenia   (SI)   |   English
  • Solomon Islands   (SB)   |   English
  • South Africa   (ZA)   |   English
  • Spain   (ES)   |   English
  • Sri Lanka   (LK)   |   English
  • Sudan   (SD)   |   English
  • Sweden   (SE)   |   English
  • Switzerland   (CH)   |   English
  • Syria   (SY)   |   English
  • Taiwan, Province of China   (TW)   |    中国人
  • Tajikistan   (TJ)   |   English
  • Thailand   (TH)   |   English
  • Timor-Leste   (TL)   |   English
  • Togo   (TG)   |   English
  • Trinidad and Tobago   (TT)   |   English
  • Tunisia   (TN)   |   English
  • Turkey   (TR)   |   English
  • Turkmenistan   (TM)   |   English
  • Ukraine   (UA)   |   English
  • United Arab Emirates   (UAE)   |   English
  • United Kingdom   (GB)   |   English
  • United States   (US)   |   English
  • Uruguay   (UY)   |   English
  • Uzbekistan   (UZ)   |   English
  • Vietnam   (VN)   |   English
  • Yemen   (YE)   |   English
  • Zambia   (ZM)   |   English

Compliance

A culture of compliance

Because the work we do truly impacts lives around the globe, we hold ourselves to the highest standards. By acting with integrity and honor in all we do, we earn and grow the trust of our customers, their donors, and the patients who rely on our products and services. Only with these strong relationships in place can we unlock the potential of blood.

Our behavior is guided by our Code of Conduct set forth by our parent company, the Terumo Group. Upholding these ideals without exception has helped us earn the confidence of our customers, as well as government and regulatory bodies around the world.

  • Professionalism
  • Personal integrity
  • Strong relationships
  • Ongoing training

Product demonstrations are one element of our ongoing training efforts.

Our company and proceses are held to high standards of ethics and compliance.

Commitment

Every associate completes annual compliance training. Our program includes:

  • Applicable codes of ethics issued by relevant trade associations
  • Government standards
  • Anti-corruption laws
  • Guidelines for communicating customer concerns

Upholding these standards is ingrained in our culture

  1. We are a member of the Advanced Medical Technology Association (AdvaMed) and comply with the Revised Code of Ethics developed by AdvaMed for interactions with healthcare professionals in the U.S.
  2. We are a member of the European Medical Technology Industry Association (Eucomed) and follow the Eucomed Code of Ethical Business Practice for interactions with healthcare professionals in Europe.
  3. We adhere to codes within Latin America established by the Argentine Center for Materials Research and Testing (CADIEM), the National Chamber of Pharmaceutical Industries (CANIFARMA) in Mexico, and the Brazilian Association of Importers of Medical Equipment, Products and Supplies (ABIMED).
  4. We comply with the Japanese requirements that are similar to those of the Sarbanes-Oxley Act in the U.S. We also follow the Japanese Fair Competition Code of the Medical Device Industry and the Fair Competition Code of the Ethical Pharmaceutical Drugs Marketing Industry.

Get more insights on our standards and ethics

Terumo Group Code of Conduct

A guide for Terumo associates to make the right decisions in their everyday actions

Learn more
AdvaMed Code of Ethics

Guidance to help ensure collaborative and ethical relationships between MedTech companies and healthcare professionals

Learn more
MedTech Europe Code of Ethical Business Practice

Aims to regulate the European medical technology industry’s relationship with healthcare professionals and healthcare organizations

Learn more

Terumo Integrity Helpline

The reputation of Terumo is built upon the actions of our business partners. If a situation that may involve a breach of law or of the Terumo Group Code of Conduct or any other serious and severe misconduct arises, please report to the Terumo Integrity Helpline.

Reportable issues

Breach of law or of the Terumo Group Code of Conduct and other serious and severe misconduct by any director, officer, or employee of Terumo in connection with Terumo's business, products, or services; and any suspicion of the foregoing. This helpline is not for other matters.

Reporters

Directors, officers, and employees of Terumo's business partners

Personal information

We will use reporters' personal information to examine, investigate, and/or respond reported matters. We may share reporters' personal information with the relevant group company(ies) for the above-mentioned purposes.

Requests

This helpline can accept anonymous reports. However, we strongly advise reporters to disclose their names, contact addresses, and employers for efficient investigation and remediation if necessary. We expect reporters to provide as many details as possible.

No retaliation

We will not take any disadvantageous action against reporters or their companies due to someone reporting issues to this helpline.

How to report

  • Please access the Terumo Integrity Helpline website. This helpline accommodates multiple languages. Please choose your language on the top page.
  • We may send you a message through this helpline system. To view the message, please access this website and input the ID number and password that are issued when completing the report.
  • A telephone helpline is also available (please see a telephone number list here). The operator speaks English and, for other languages, an interpreter joins (three-party call). However, we recommend using the website (www.terumointegrity.com)
To top