Because the work we do truly impacts lives around the globe, we hold ourselves to the highest standards. By acting with integrity and honor in all we do, we earn and grow the trust of our customers, their donors and the patients who rely on our products and services. Only with these strong relationships in place can we unlock the potential of blood.
Our behavior is guided by our Code of Conduct set forth by our parent company. Upholding these ideals without exception has helped us earn the confidence of our customers, as well as government and regulatory bodies around the world.
Every associate completes annual compliance training. Our program includes:
Upholding these standards is ingrained in our culture.
The reputation of Terumo is built upon the actions of our business partners. If a situation that may involve a breach of law or of the Terumo Group Code of Conduct or any other serious and severe misconduct arises, please report to the Terumo Integrity Helpline.
Reportable issues:
Reporters:
Personal information:
Request:
No retaliation:
How to report: